Frequently Asked Questions

Opening an account is straightforward. Just submit a request via our Trade Application page.
Our minimum order value is £300 ex-VAT. This allows retailers to access our full range while keeping ordering practical and efficient.
Once your account is approved and open, we’ll email you our updated catalogue with trade pricing.
Once your account is open send any purchase orders or queries to info@prodistibution.co.uk.
Yes, discounts can be discussed on a sku basis. Please email info@prodistributionuk.com with your volume requirements.

Yes, collection from our London location can be arranged. Please contact us in advance so we can prepare your order.
Payment is to be made through BACS bank transfer, you will receive confirmation of your order shortly after payment is made.
We also accept payment by business credit cards however this will incur an additional 2% charge due to processing fees.
Yes all UK mainland order over £500 ex-VAT are eligible for free delivery.
Orders are usually dispatched within 1–2 working days, with delivery completed 1–3 working days after dispatch for most UK mainland locations.
Wer’e always open to working with new brands and suppliers. Please visit our Contact page or email us at info@prodistributionuk.com.